Terms of Service

1. Who we are

octoburr.com is operated by Octoburr LLC, based in Atlanta, Georgia. Questions about these terms can be sent to support@octoburr.com.

2. Using the site

You may browse, stream links, join the mailing list, and — where available — purchase products. You agree not to misuse the site: no attempting to breach security, scrape at scale, disrupt the service, or use it for any unlawful purpose. We may suspend access that violates these terms.

3. Products, orders & pricing

Product descriptions, images, and prices are provided in good faith and may be updated at any time. Prices are shown in U.S. dollars and exclude taxes and shipping unless stated. Placing an order is an offer to buy; we may accept or decline it (for example, if an item is out of stock or a price was listed in error), in which case we will not charge you or will refund any charge.

4. Made-to-order & shipping

Many items are produced in limited runs or made to order, so stated production and shipping windows are estimates, not guarantees. We ship the items ourselves and will provide tracking where available. Risk of loss passes to you on delivery to the carrier. You are responsible for providing an accurate shipping address; we are not liable for orders lost due to an incorrect address you provided.

5. Payments

Payments are processed by Stripe. We never see or store your full card details — payment is completed on Stripe’s secure checkout. Your use of checkout is also subject to Stripe’s terms.

6. Returns & exchanges

If something arrives damaged or incorrect, contact support@octoburr.com within 14 days of delivery and we’ll make it right. Because many pieces are limited or made to order, other returns are handled case by case — reach out and we’ll do our best. Sale and final-sale items may not be eligible for return.

7. Intellectual property

The music, artwork, photography, designs, logos, and text on this site are owned by Octoburr, Octoburr LLC, or their licensors and are protected by law. You may not copy, reproduce, or use them commercially without permission. Products are for personal use, not resale, unless we agree otherwise in writing.

8. Disclaimers & limitation of liability

The site and products are provided “as is.” To the fullest extent permitted by law, Octoburr LLC is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid for the order giving rise to it. Nothing here limits liability that cannot be limited by law.

9. Changes

We may update these terms; the “Effective” date above shows the current version. Continued use after a change means you accept it.

10. Governing law

These terms are governed by the State of Georgia, United States, without regard to its conflict-of-laws rules. Any dispute will be handled in the courts located there.

11. Contact

Questions? Email support@octoburr.com.